Giving a small team the focus of a much bigger one

case study
Keep scrolling

Giving a small team the focus of a much bigger one

case study
Keep scrolling
01 // 05

This case study shows how Australia's most prestigious wine retailer punched above its weight inside a large group — using a single prioritised backlog to act with the clarity and impact of a far bigger team.

Industry
Retail / Wine
Focus
Digital journey optimisation
02 // 05

Context

Langton's is Australia's most prestigious wine retailer. But inside Endeavour Drinks Group, they were a small team competing for attention and resources. Every improvement had to count. The problem was knowing which ones to make first.

03 // 05

The approach

Nevam gave Langton's the focus of a much bigger team. We mapped 60+ insights across the full digital journey — from homepage to post-purchase — and gave trade, auctions, marketing, CRM and partnerships a single prioritised backlog for the first time.

Every insight had an owner. A small team could finally act with clarity.

Cents make dollars. Massive strategic shifts can be brought down by inconsistencies that Nevam catches.

Kris Chegwidden
Head of Marketing
05 // 05

The result

The biggest shift wasn't a single fix — it was a way of working. Optimisation became something the whole team did together, by default. Streamlined processes allowed a small team to achieve outsized results.

Homepage, events and email all improved directly from platform recommendations
Cross-team optimisation embedded as standard process across departments