Somewhere right now, a customer is giving up on your website. Your product isn't the problem. Your team just haven't seen what they're seeing.
We shipped four features this month that change that.
Analytics living inside your canvas. AI that reviews every page and flags what's broken. Mobile views of every touchpoint. And insights that follow a problem across every channel it appears in.
See them all in the video walkthrough below, or skip down to a cheat sheet of each new feature and what you can achieve with it.
Stop switching between tools. Know which touchpoints are underperforming before the meeting, not during it.
Most teams know their conversion rates. Few know which part of the experience is causing them.
Hover over any page card in your canvas and the data appears. Bounce rate, conversion, drop-off, sitting inside the touchpoint it relates to. No tab-switching. No cross-referencing between tools.
Low conversion on a page? You can see it, in context, next to everything else happening in that part of the journey. That's what changes the prioritisation conversation.
Skip the manual audit. Get a first pass on every page automatically, so your team focuses on fixing, not finding.
Finding what's broken used to mean someone had to go looking.
Our AI now reviews every page and flags the issues automatically. Unclear CTAs. Missing social proof. Mobile problems your team hasn't spotted yet. The insight is created right where the problem lives, on the card, in the canvas, connected to the journey it belongs to.
It doesn't replace the judgment call. It means the judgment call is better informed.
Half your traffic is on mobile. Now your journey map is too.
For most brands, more than half of their traffic is mobile. But journey maps have traditionally shown the desktop version of every touchpoint, which means the mobile experience has been largely invisible to the people responsible for fixing it.
Toggle between desktop and mobile views of any web touchpoint in your canvas. This applies to pages pulled in through our website crawler and to cards you create yourself.
What teams find when they switch: images taking up more than half the screen, pushing content out of reach. CTAs hidden below the fold. Forms built for a keyboard, not a thumb. These aren't obscure edge cases. They just weren't visible in the place where decisions get made. Now they are.
No more "it works fine on my desktop" conversations.
Stop logging the same problem in three different places. Track it once and know exactly where the work stands.
Customer experience friction rarely sits in one place.
The same problem shows up on your website, in your email, on your app. But insights get filed against whichever touchpoint you were looking at when you spotted them. The connection gets lost. The fix gets done in one place and missed in two others.
One insight can now connect to multiple pages, track all related delivery tasks, and show exactly what work is happening as a result. Open it and you'll see every touchpoint it touches, every task it has generated, and where each one sits in delivery.
For the person doing the actual fix, that changes the job. They're not working from a single logged touchpoint and hoping they've caught the rest. They know every place that needs to change before they start.
This is how you move from documenting problems to fixing them. Your insights don't disappear into a spreadsheet. They become the foundation that connects problem identification to delivery, across every channel.
The fix was probably simple. It just needed someone to see it first.
If you want to see how Nevam works for your business, book a demo.
